Please note, the units well sell are not cable descramblers. They are cable converters. These units can be modified into cable descramblers by the end user if he/she wishes to install an Avenger MX Video Board. We do not sell or stock Avenger MX Video Boards nor do we preinstall them into our cable converters. If you wish to purchase an Avenger MX Video Board, please try searching Yahoo or Ebay. Our warranty does not cover the installation of the Avenger MX Video Board into our units and/or the attempted operation of our units with an Avenger MX Video Board installed. Please see our FAQ page for Cable Descrambler information.

All units come with a 30 day money back guarantee, 5 year full warranty "not limmited"! Although we pride ourselves in our customer service and fast shipping, you will be happy to know that we carry only the best products on the net. They have been pre tested for all of the new cable systems. Shipping is always fast. We ship with UPS. Note that we also provide rush shipping to every customer. This means that we will not wait 4-5 days to ship your item out like most other companies. Product is stocked and ready to ship. Your order will be shipped out the same day on most cases and within 24 hours on other cases. Office is open Monday - Friday call us toll free.

One key advantage to buying from 5starsale-cable-descrambler.com is our return policy on our products . If you decide to return any of our products within the 30 day period, the equipment will be subject to a 30% restocking fee provided the TV equipment has not been in any way damaged or abused. Damaged or abused descramblers cannot be returned. Also, the money it cost us to ship the unit ($20) will not be included in any refund. To return telelvision reception equipment that meets these conditions email or call customer service for a RMA number. We offer a 3 year warranty on Parts and Labor. If we troubleshoot your unit and find that you may need to replace a part for your unit, we will ship the part to you via USPS free of charge.

THE UNITS WE SELL WILL NOT WORK ON DIGITAL CABLE. THEY WILL ONLY WORK ON THE ANALOG CABLE CHANNELS 1-125 THAT YOUR CURRENT CABLE PROVIDER OFFERS UNDER THEIR ANALOG CABLE PLAN. THESE ARE STRICTLY ANALOG CABLE BOXES AND FOR FULL USE REQUIRE THE USER TO BE SUBSCRIBED TO BASIC EXTENDED/STANDARD ANALOG CABLE.

ANALOG CABLE INCLUDES ALL CHANNELS FROM CHANNEL TWO THROUGH CHANNELS 2-125. ANALOG CABLE PROVIDERS OFFER TWO DIFFERENT KINDS OF ANALOG CABLE SERVICES, BASIC ANALOG CABLE AND BASIC EXTENDED/STANDARD ANALOG CABLE. BASIC ANALOG CABLE INCLUDES CHANNELS 2-13 OR UP TO CHANNELS 2-36 AND USUALLY COSTS ABOUT $10-$15/MONTH. BASIC EXTENDED CABLE INCLUDES CHANNELS 2-125 AND USUALLY COSTS ABOUT $30-$40/MONTH. YOU MUST HAVE A VIDEO SIGNAL COMING THROUGH TO RECEIVE ANY GIVEN CHANNEL AND YOU MUST BE SUBSCRIBED TO BASIC EXTENDED/STANDARD ANALOG CABLE IN ORDER TO RECEIVE ALL OF THE CHANNELS THAT ARE AVAILABLE IN YOUR AREA.

IF YOU ORDER THIS UNIT FOR THE PURPOSE OF VIEWING DIGITAL CHANNELS OF 126 AND ABOVE AND SUBSEQUENTLY RETURN THE UNIT WHEN YOU FIND THAT IT DOESN'T WORK FOR THAT PURPOSE,
THEN YOUR MONEY BACK GUARANTEE WILL BE VOIDED.

FURTHERMORE, IF YOUR CABLE COMPANY MOVES CERTAIN CHANNELS FROM THE 1-125 RANGE INTO THE 126 AND ABOVE RANGE AND YOU WISH TO RETURN THE UNIT BECASUE OF THIS, THEN YOUR MONEY BACK GAURANTEE WILL NOT BE HONORED. WE HAVE PREVIOUSLY STATED THAT THESE UNITS DO NOT WORK ON CHANNELS 126 AND ABOVE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS TAKEN BY YOUR LOCAL CABLE COMPANY REGARDING THE REASSIGNMENT OF THEIR RESPECTIVE CHANNELS

TRISTAR 500/700 PRO WARRANTY-

FTA receivers come pre-programmed with the manufacturer's FTA software that enables you to receive all of the free to air channels offered by free to air satellites. We provide customer support for the pre-programmed manufacturer's software only. Downloading anything other than the manufacturers FTA program could be illegal and will definitely void your warranty.We do not provide support for program downloads that may enable you to receive Pay Per View channels. If your unit has a genuine defect please email us and we will respond to you requesting specific information that will assist us in proceeding with the return/exchange process.